SITE HELP AND FAQ
- How do I subscribe to Vitamin Daily?
- How do I unsubscribe from Vitamin Daily?
- I used to get Vitamin Daily and it suddenly stopped. I've tried re-subscribing but it says I'm already subscribed.
- I am looking for a story that ran some time last year. How do I search the archives?
- How do I add other cities or the Moms and Kids edition to my subscription?
- Why should I register for the site?
- How do I register for the site?
- How do I post on the forum?
- How do I reply to an existing forum post?
- How do I save a story to my favourites?
- How do I access my favourites list?
- I have a BlackBerry/iPhone. Do you offer mobile versions of your newsletters?
- I am going on vacation. Can I temporarily stop my subscription?
- What is "RSS FEED"?
- Help, I forgot my password!
- Did we miss your question?
A: There are two ways to unsubscribe: 1. Scroll to the bottom of your daily e-mail and click the word Unsubscribe. 2. On the Vitamin Daily site, log on to your User Account (top right corner). This will take you to the My Account page. 3. Select "Mailing Lists" and uncheck any list(s) you wish to unsubscribe from. Hint: Hitting "reply" from an e-mail we send you will not unsubscribe you. Hint: You must enter your e-mail address correctly‚ our unsubscribe feature is case sensitive.
A: Occasionally, the Vitamin Daily e-mails will get blocked or marked as Junk Mail by your e-mail program or company. Please login to your e-mail program (such as Outlook Express, Safari, Hotmail, Gmail or Yahoo Mail) and add email@example.com to your e-mail address book, contacts or safe senders list. Hint: If you are still not receiving the e-mails, your Internet Service Provider (ISP) is blocking Vitamin Daily as junk mail. Many providers give you an option to tick "this is not junk" from an e-mail that was sent to your junk mail. If this still has not corrected the problem, it could be that your company or internet service provider has increased its spam filters recently. If this is the case please contact your Internet Service Provider. Hint: You may have reached the limit of emails that your service provider allows. If you suspect this is the case, clean out your junk mail, deleted messages, outbox and old messages in your inbox.
A: The quickest way is to use the search bar at the top left hand corner of your city's home page and type in a few key words (eg. London hotels), click search, and you'll get a list of stories that contain those words with a date. Click on each one to see the entire story, then save it it to your favourites.
A: On the Vitamin Daily site, log on to your User Account (top right corner). This will take you to the My Account page. Select the "Mailing Lists" tab. Select all lists you would like to be on, and click "submit" to save.
A: Registered users get exclusive access to the steals and deals page, as well as special invites for contests and events. If you subscribed after October 2007 you are automatically a registered user.
A: Visit our registration page www.vitamindaily.com/user/register by clicking the "Get Your Vitamin Daily" button on the top right of any of our city home pages. If you subscribed after October 2007 you are automatically a registered user.
A: At the bottom of every of e-mail we send you, there is an "Add to Your Favourites" button. Select it. It will take you to the Vitamin Daily website. Log in and it will be saved. If you find a story on the Vitamin Daily website that you would like to add to your favourites list, look for the box on the right and select "Add to Favourites."
A: To View Your Favourites: Log in. On the left side column under "All About You," select "Your Favourites."
A: We are working on a application for Vitamin Daily on the go! We'll update you on this soon.
A: We do not have a vacation feature, however you can unsubscribe and subscribe again when you return. The best way to do this is to login and edit your mailing lists on your profile.
A: RSS (short for Really Simple Syndication) is another way to receive your Vitamin Daily. Instead of having to read it in your inbox or at vitamindaily.com, you can instead view it in an "RSS Reader" and have the content come to you. A popular RSS Reader is Google Reader.
A: Please go to www.vitamindaily.com/user/password to request a new password.
A: Please contact our tech support at firstname.lastname@example.org.